Refund Policy
At Perry Streetwear, we’re committed to delivering fashion that reflects your unique style. We stand behind every piece we offer, ensuring that your experience with us is seamless and satisfying.
If you’re not completely happy with your purchase, we’re here to help. Please review the terms below to initiate a return or exchange.
Returns Details
We accept returns within 30 days of receiving your order.
- Items must be in new, unused condition and returned in the original packaging.
- Customers are responsible for covering return postage costs.
- No restocking fees will be applied.
- Refund will be processed within 10 days after receiving your return.
If you need to initiate a return, simply email us at [email protected], and we’ll provide the necessary instructions.
It is not possible to return goods after this 30 day period. Our refund policy is subject to the Terms of Service.
Damaged or Incorrect Order
If your order arrives damaged or you’ve received the wrong item, please contact us at [email protected].
- Provide your full name, order number, and clear photos of the issue.
- We will promptly arrange a replacement or issue a full refund.
Refunds
Once we receive your returned item:
- Refunds will be issued using the same payment method as the original purchase.
- Funds typically appear on your statement within 10 days after processing.
Exchanges
To exchange an item:
Initiate a return for a refund following our return process.
- Email us at [email protected] and we will guide you through the process.
- Items sent for exchange must be new and unused.
Cancelling Orders
If you need to cancel your order:
- Email us at [email protected] before your order has shipped.
- If your order has already been dispatched, you can initiate a return once it arrives.
Still Have Questions?
Our team is ready to help—reach out to us and we’ll gladly assist with any concerns you may have.
Company Information
Perry Streetwear is operated by BM ECOM LTD, a company based in the United Kingdom.
Company Number: 14057902
Duns number: 228869213
Company Address
1 Poulton Close, Dover, Kent, United Kingdom, CT17 0HL
Customer Service Contact
Email: [email protected]
Phone: +447441427994
Business hours:
Monday - Friday: 9:00 - 18:00 GMT